Services

ERP & CRM Solutions

Leads, sales, inventory and accounts in one place.

ERP & CRM Solutions

Leads, Stock and Accounts in One Place

At Swaraj IT Services, we implement ERP and CRM solutions so sales, inventory and accounts are not living in three spreadsheets and a WhatsApp group.

The system follows your process: how a lead becomes an order, how stock moves, how a bill is raised.

One Record of the Customer

CRM without ERP leaves sales blind to stock and invoices. ERP without CRM leaves operations blind to the pipeline. We connect the parts you actually use.

Builds are role-based, reportable, and sized for a growing team — not an enterprise licence you will never fill.

Our ERP & CRM Services

Sales CRM

Leads, follow-ups, quotations and a pipeline your managers can see without asking each executive.

Inventory & Operations

Items, warehouses, inward/outward and simple production or job tracking where needed.

Accounts Touchpoints

Invoices, receipts and tax fields that match how you already file — or export to your accountant.

Customer History

Tickets, orders and conversations on one customer card.

Custom Modules

Industry steps that packaged software will not bend: school fees, hospital OPD, field jobs.

Migration

Bring Excel and old software data across with a clean mapping, not a weekend of copy-paste.

Industries We Serve

ERP/CRM only works when the modules match the industry’s real documents.

  • Education – Inquiries, admissions, fees, student records
  • Healthcare – OPD/IPD, billing, pharmacy stock
  • Distribution – Catalogue, orders, outstanding, delivery
  • Manufacturing – Jobs, BOM-lite, dispatch
  • Services – Retainers, timesheets, retainers-to-invoice
  • Startups – A CRM first, ERP modules when volume appears

Our Delivery Process

01. Process Workshop

We map lead-to-cash (or admission-to-fee) with the people who do the work today.

02. Module Plan

What goes live in phase one vs what waits — so you are not paying for empty screens.

03. Configure or Build

Packaged where it fits, custom where your process is the product.

04. Data & Training

Import, roles, a week of parallel run, then cutover.

05. Support

Fixes and the next module when the first one is actually used.

Why Choose Swaraj IT Services?

Process Before Screens

We do not drop a generic ERP on the team and hope they adapt.

Phase One That Ships

A used CRM beats an unfinished 40-module dream.

Same Partner as Your Website

Inquiry forms can land in the CRM instead of a mailbox nobody owns.

Local Support

Pune and Nanded teams who can sit with users, not only a ticket portal.

Run the Business From One System

Whether you need a sales CRM, inventory ERP, or a combined stack, Swaraj IT Services can scope phase one around the process you already run.

Have an ERP or CRM Requirement?

Walk us through a real order or admission. We will propose modules that match.

Swaraj IT Services
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